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  • Just a little confused about dispute wording?

    After escalating to Goozex, I received another message saying something to the effect of "if you don't settle this dispute by Wednesday, October 27th, it will be closed." Closed as in ??? Will I be issued a refund? Will I not? Person claims to have shipped game, but has zero proof that...
    Posted to Help & Support by NuAngel on 10-25-2010
  • System Closed Trade: LOST 400 POINTS AND NO GAME RECEIVED

    As the title states. I went into an active trade with user: joeincatawba for Fight Night Round 4 for Xbox 360. I was on vacation periodically while the trade was supposedly taking place, and lost track of the days allowed to leave feedback. The system closed the trade claiming I received the game. I...
    Posted to Help & Support by Fern The Bush © on 07-31-2010
  • Potential Trend Involving Disputes....

    Hello fellow Goozexers; For the past 30, I have not received any of the games that were requested and "sent" according to the users (Yakuza 3 and Nier for the PS3). Both users indicate that the games were sent on time, yet there was no tracking provided for either game. It has been 28+ days...
    Posted to Help & Support by jada225kiss on 07-22-2010
  • Game shows delivered but not recieved...

    I've got an open trade that the delivery confirmation shows delivered: 0309 1140 0000 2611 3533 But, I haven't received it. It was mailed to my former address, but I called the post office and verified that the mail forwarding is still active. I called my old apartment complex and both the office...
    Posted to Help & Support by sublime2d on 05-05-2010
  • Brand new Seller doesn't send game. Claims he "never confirmed anything."

    Hey everybody, Here we go again. I'm fairly new to Goozex, so I like to get everyone's perspective on things before I do anything in a dispute. A brand new user (no sends, no receives) confirmed the shipment of a game to me way back on December 14 -- no tracking or delivery confirmation, of course...
    Posted to Help & Support by irxproductions on 12-28-2009
  • Feedback Question -- Please Help!!

    Hey! So I could really use some advice on what to do in this situation... I requested a game (Devil May Cry 4 on the XBOX 360) on the 19th of November and was matched up with somebody almost immediately. The seller agreed to ship the game within three days but he never clicked "confirmed shipped"...
    Posted to Help & Support by jr233270 on 12-01-2009
  • Have not recieved game yet (yes, this old story)

    Hello. I've been on Goozex for a while now and I was lucky not to have encountered this issue before. Please note that before posting, I did a search on the subject matter and did get a reasonable idea on what goes on, but despite this being a frequent topic, I'm still having a bit of doubts...
    Posted to Help & Support by Shenocide on 06-18-2009
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