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  • Dangit, accidentally requested a game as disc only - wanted full box.

    I just activated a game I wanted, Jet Set Radio Future, but I forgot to designate that I wanted it as a full package instead of just the disc. I'm already matched up with another user and I'm waiting confirmation. How can I cancel this trade before he accepts it?
    Posted to Help & Support by mjallemand on 09-02-2011
  • account on hold, HELP!!!

    i have been on goozex for about two month and went to log on one day and my account was put "on hold." firstly i am not sure why it was put on hold, and i have been unable to give feedback and was unable to send a game out. I have sent multiple messages to the goozex email and have gotten no...
    Posted to Help & Support by piedude914 on 12-22-2010
  • Offer cancellation, help please.

    So I finally moved to the top of a waiting list and saw that I'd been matched with a seller who has hundreds of trades and all positive feedback. He selected to ship in 3 days and confirmed shipped and input a tracking #. Now I'm getting a message from him saying he needs to cancel the trade...
    Posted to Help & Support by Dachuckdawgg on 12-15-2010
  • Re: What happens if a person leaves/receives negative feedback

    [quote user="minitimm"] If you are the buyer and you leave a neg, you get your points and token back. If you are the seller, the points are deducted from your account. You can challenge a negative, but you will have to send the game in to Goozex for inspection. [/quote] So what you are saying...
    Posted to Help & Support by AzraelPC on 07-23-2010
  • Full packaged shipped minus disc. Shipper cant find disk. Can any one help?

    Hi good folks, 1st forum post so here it goes. I got paired with a good trader and got shipped the manual and case but not the game. The shipper looked for it and could not find it at all. Is there a way that I could cancel the trade after it has been shipped? There was no DC on the package. The trader...
    Posted to Help & Support by HI113 on 07-09-2010
  • Lost position in line after buyer requested cancelation

    So I put up a game to trade, Goozex made the match and I accepted the trade. The 'buyer' then messages me and said that he accidentally requested the game instead of offering it. Being the kind bloke that I am, I canceled trade hoping that all would go back to normal. Now I check my status in...
    Posted to Help & Support by bcamara on 05-27-2010
  • Cancel trade, still ships????

    I had requested a trade cancel as the buyer this past saturday and sent the seller messages saying I want to cancel. Well he ignored my message and ignored the cancel notice and confirmed ship today, I dont even want the game, is there something you can do so i can get my points and my token back? I...
    Posted to Help & Support by The Vengance on 05-10-2010
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