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  • Buyer says game is 'Unplayable"; worked just fine for me.

    I sent a 360 game in a hard jewel case inside a bubble mailer out that I played 100% to completion with no errors. The disc had no visible scratches upon my receipt of the game nor when I packaged and shipped it to the buyer. The game was either in my Xbox or its packaging at all times. However, the...
    Posted to Help & Support by cytorakruby on 04-17-2011
  • negative feedback dispute problem

    I accidentally switched the address sheets on two games and sent the games to the wrong people. As soon as I realized my mistake I contacted both of them and ensured they could mail the games to each other. One I paid for shipping, the other said don't worry about it. I sent each of them the other's...
    Posted to Help & Support by foo mo jive on 11-17-2010
  • Potential Trend Involving Disputes....

    Hello fellow Goozexers; For the past 30, I have not received any of the games that were requested and "sent" according to the users (Yakuza 3 and Nier for the PS3). Both users indicate that the games were sent on time, yet there was no tracking provided for either game. It has been 28+ days...
    Posted to Help & Support by jada225kiss on 07-22-2010
  • Trade cancellation after never shipping?

    I'm relatively new around here, I've had a bunch of trades that went smooth as butter, until this one trade for an xbox360 copy of Viva Pinata. The guy accepted the trade and committed to ship. I waited the usual three days, and no DC number popped up on the site for it, so I PM'ed him to...
    Posted to Help & Support by spinal77 on 03-06-2010
  • Seller cancelled on me: what are my options?

    Well, I had a seller sending me Dantes Inferno in within 3 days. Today was the last day to ship and he sends me a pm telling me he cancelled because he accidentally traded it in to Gamestop today. My guess is he saw their "50% extra credit for used games" promotion and decided to screw me....
    Posted to Help & Support by shibbie03 on 02-23-2010
  • Mailed out game, never showed up, buyer left negative feedback

    Two weekends ago, I sent a DS game out and the requester never received it. The online package tracker never progressed past, "Electronic Shipping Info Received" so it looks like it was lost or stolen from the USPS. Any advice on how to deal with this situation or should I just chalk it up...
    Posted to Help & Support by mikelovesrobots on 01-26-2010
  • I didn't receive a game and left negative feedback. Now, seller wants to cancel trade. What to do?

    Hey everyone! I'm fairly new to Goozex and really like the service. However, I didn't receive one of the games I requested, waited until Goozex sent me an email to leave feedback, and then I left a negative feedback. The user PM'ed me shortly afterward and told me that he was snowed in, wouldn't...
    Posted to Help & Support by irxproductions on 12-27-2009
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