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  • Holding Points

    I used to be able to receive my points after I confirm shipping items and now it is holding my points until feedback is given. Does anyone know why they changed it if I don't have any negative feedback?
    Posted to Help & Support by godsgift1021 on 01-12-2011
  • Negative Feedback given but no points given back

    I had a general question about this website. I was suppose to receive a video game and unfortunately the seller never sent the game. I responded on the last day with a negative feedback and stated the game had not been sent. The trade was given time for the seller to make contact and the individual never...
    Posted to Help & Support by gbbuchert on 12-02-2010
  • Left feedback on the wrong trade. What to do now?

    Hello I accidentally left feedback on the wrong trade and left feedback on a trade I have yet to receive. That's what I get for leaving feedback on my phone Anyway, can someone please tell me if I have any options here because I have a feeling the trade that I haven't received yet isn't going...
    Posted to Help & Support by drewtlo on 11-18-2010
  • Giving a trader his/her deserved points:

    I was recently involved in a trade with another Goozex member and had to give negative feedback because I had not received the item before the cutoff date for leaving feedback. However, on Friday, [June 23, 2010] I did eventually get the item I requested. Is there any way I can give this person my refunded...
    Posted to Help & Support by giantcatbear on 07-24-2010
  • looking to reverse a trade feedback

    user accidentally sent me the wrong game, the person they sent it to returned it, but I was running out of time so I left a negative with the intention of reversing, game has arrived so I'd like to have the negative lifted and replaced with a positive. any assistance would be greatly appreciated...
    Posted to Help & Support by youruglyclone on 05-09-2010
  • Wondering if there was any way to reverse negative feedback

    My question is regarding Goozex's policy on feedback reversal. In a recent transaction, a buyer left negative feedback before I had a chance to respond (all of this, by the way was completely my fault) and informed me of this decsision literally the day I mailed out the item. The buyer now wishes...
    Posted to Help & Support by Minter064 on 02-06-2010
  • Changing a negative Feedback

    The other day, I received the wrong game in the mail, and left a neg on the guy. He accepted it without question and apologized. But the next day, I got the right game in the mail, and got the address to send the wrong game to the right place and its on its way now. But my question is, Where do I go...
    Posted to Help & Support by jinxt on 08-08-2009
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