I recently received a game that was functionally fine, but the case was a disaster. It was cracked, had chunks missing and lots of sticker residue. The feedback option that makes sense is the +5 (package not as good condition), but I really don't feel positive feedback is justified here. Full package means... full package, not half a manual with marker written all over it, or a busted up case. Opinions?
Well, if the case looks as tho it was sent out in that condition, then I wouldn't count it as full package myself... as the case is basically useless. I'd probably give neutral.
ghostworld: Well, if the case looks as tho it was sent out in that condition, then I wouldn't count it as full package myself... as the case is basically useless. I'd probably give neutral.
The best you can do is +5 for shoddy quality. If it's a regular DVD case then you're being rather petty as long as everything else in in good condition,
mrkekeru: Wrong. You would get bitch slapped with a dispute and goozex would rule against you. The best you can do is +5 for shoddy quality. If it's a regular DVD case then you're being rather petty as long as everything else in in good condition,
Wrong. You would get bitch slapped with a dispute and goozex would rule against you.
I don't think I'm wrong. If the case is slightly damaged +5 is correct.
However, if the case was sent and is broken into pieces rendering it unusable, then it doesn't count as full package IMO
There is no way to prove it didn't get smashed in the mail and the seller is at fault.
I think that if there are only a few chunks missing like at the corners, then a +5 is sufficient as long as the case holds together and doesn't look like it is going to fall apart any second. But having a big crack means it could fall apart. If it was a pretty big crack, I don't see anything wrong with leaving a neutral for wrong condition received. However, I would like to see a picture if the OP would be able to post one.
If it's a regular dvd case, that does warrant a neutral for a full package trade because it isn't the original case.
If the user has a habit of doing this stuff in their feedback, then you should go ahead and give them the appropriate feedback. Otherwise, you are just encouraging the bad behavior.
When the case is missing chunks that aren't present in the envelope? It was pre-smashed. I'll grab a pic tomorrow.
redleader:When the case is missing chunks that aren't present in the envelope? It was pre-smashed. I'll grab a pic tomorrow.
If that's the case, i'd agree with a neutral. It would seem the damage to the case was pre-existing if the case is missing chunks of plastic and the envelope wasn't tampered with.
I'm not sure how that would stand if the other trader were to dispute it, but it seems like the right thing to do given the circumstance.
EDIT: If the case is/was fully present and just in pieces, personally i'd still go with a +5 or full +10 and not hold the damaged case against them.
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Mechazawa005: redleader:When the case is missing chunks that aren't present in the envelope? It was pre-smashed. I'll grab a pic tomorrow. If that's the case, i'd agree with a neutral. It would seem the damage to the case was pre-existing if the case is missing chunks of plastic and the envelope wasn't tampered with. I'm not sure how that would stand if the other trader were to dispute it, but it seems like the right thing to do given the circumstance. EDIT: If the case is/was fully present and just in pieces, personally i'd still go with a +5 or full +10 and not hold the damaged case against them.
Not too long ago, I was sent a DS game where the case was actually missing the outer see-through plastic sleeve that holds the cover art in. It looked like most of the plastic had shredded or something so they just cut it off. They had helpfully taped the cover art onto the black plastic box.
I gave it a +5, but I felt like that was generous. Fortunately I had a spare DS case just sitting around (due to a long-ago theft) and so I threw the awful case away and replaced it with a nice one.
mrkekeru:There is no way to prove it didn't get smashed in the mail and the seller is at fault.
Plenty of ways to prove it. Like others said, when the case is damaged like that in the mail, you can find the plastic laying inside the mailer. And you can usually see wear and tear to the mailer as well.
mrkekeru:If it's a regular DVD case then you're being rather petty as long as everything else in in good condition,
Not really. The guy claims it was a game he received, and Goozex states everything at retail is required for Full Package. A normal DVD case is grounds for a neutral on any video game Full Package (except most newer pc games). Even PS2 cases when they dropped the memory card slot, still had the Playstation logo inside the case.
I've also seen many people leave neutral feedback because of the wrong case, or case being in such bad condition. Or even if a manual is included but its wrecked in some way, people have left neutral and won.
i'm a bit of a feedback lurker.
Hmm I went w/ +5 for the broken cases I got, I should have tried neutral...
Hexpane: Hmm I went w/ +5 for the broken cases I got, I should have tried neutral...
I think if it's minor, +5 is correct. I think if the actual center piece to hold the CD is broken (if it doesn't hold, what good is a case?) or a chunk is missing out of the front or back of the case, it should be a neutral.
G-Nitro:I think if it's minor, +5 is correct. I think if the actual center piece to hold the CD is broken (if it doesn't hold, what good is a case?) or a chunk is missing out of the front or back of the case, it should be a neutral.
How about a case that was cracked on all the corners and covered in something that looked like it came from Solomon Grundy's butt crack?