Search Forums
Navigation bar
Forum Shortcuts

Resolution Center Ruled in my Favor in Dispute, But still docked me -250 points.

 
 
Resolution Center Ruled in my Favor in Dispute, But still docked me -250 points.
11-19-2009 9:05 AM by cheeznrice. 5 replies.
Page 1 of 1 (6 items)

rated by 0 users
Answered (Verified) This post has 1 verified answer | 5 Replies | 1 Follower

Not Ranked
2 Posts
skunks posted on 11-18-2009 2:52 PM

All my feedback is positive. Some tool tried to say I sent him a bootleg Sims. He was lying, Goozex ruled in my favor, but my account is still limited and my feedback dropped by 250 points - even though I was not at fault. Why should I keep trading with Goozex when I follow policy, go through the system to resolve conflicts, am vindicated, and am still punished?

And, this "customer service" leaves a lot to be desired. Having to post this to a forum is ridiculous. It would be different if you didn't charge for your service, but c'mon.

Answered (Verified) Verified Answer

Top 10 Contributor
16,333 Posts
BetaTesters Goozex AV Goozex Power User Goozex_Clan Goozex-Goozcast Goozex-MegaPoster Goozex-Veteran Goozex-ViralGoozex Moderator

skunks:

I feel much more relaxed now that I have an email address to send this along to. Thank you for that. Sorry a little edgy, quit smoking the demon weed tobacco yesterday. A little on edge. Indifferent

Thanks again, all, for passing along that email address, and if I had realized the community was this responsive and helpful, I wouldn't have come in guns blazing.

 

FYI adjustments to accounts can take up to 3 business days to take effect.

Email feedback@goozex.com as was suggested and include:

  • Your name
  • Your ID and role
  • Buyer's ID
  • Game traded
  • Dispute resolution outcome
  • Ask for your points and appropriate feedback

Forum Moderator

All Replies

Top 10 Contributor
10,787 Posts
BetaTesters Goozex AV Goozex_Clan Goozex-Goozcast Goozex-MegaPoster Goozex-Veteran Goozex-ViralGoozex

relax, then email feedback@goozex.com

mistakes happen

Pizza guys are getting worse and worse looking. I guess all the good ones went into porn.

Top 150 Contributor
804 Posts
Goozex-Goozcast Goozex-ViralGoozex

Well you are a fairly new user. You don't have that many trades either

The G-team is a small operation be patient, did you send them an email feedback@goozex.com? I think that's it

Here's some other advice, two part, don't whine and complain so much, asking nicley will get you much further.  If you don't like the service go someplace else.  In the way of charging what the trade tokens, $1 a piece, that is not that much. 

 

 

Grammar Hammer

Editor in Chief of Goozernation.com

Top 500 Contributor
97 Posts

Agreed with kube.

Not Ranked
2 Posts

I feel much more relaxed now that I have an email address to send this along to. Thank you for that. Sorry a little edgy, quit smoking the demon weed tobacco yesterday. A little on edge. Indifferent

Thanks again, all, for passing along that email address, and if I had realized the community was this responsive and helpful, I wouldn't have come in guns blazing.

Top 10 Contributor
16,333 Posts
BetaTesters Goozex AV Goozex Power User Goozex_Clan Goozex-Goozcast Goozex-MegaPoster Goozex-Veteran Goozex-ViralGoozex Moderator

skunks:

I feel much more relaxed now that I have an email address to send this along to. Thank you for that. Sorry a little edgy, quit smoking the demon weed tobacco yesterday. A little on edge. Indifferent

Thanks again, all, for passing along that email address, and if I had realized the community was this responsive and helpful, I wouldn't have come in guns blazing.

 

FYI adjustments to accounts can take up to 3 business days to take effect.

Email feedback@goozex.com as was suggested and include:

  • Your name
  • Your ID and role
  • Buyer's ID
  • Game traded
  • Dispute resolution outcome
  • Ask for your points and appropriate feedback

Forum Moderator

Previous | Next | RSS Page 1 of 1 (6 items)
 
 
About Goozex
About
Contact us
Advertise
Supporters
Site areas
Games
Movies
Forums
Toolbox
API
Cards
Help and Support
How it works
FAQ
Help
What's new
Announcements
RSS
In the news
Updates

Copyright © 2006-2010 Goozex, Inc. - All rights reserved - Patent pending
Game db © 2006-10 Rovi, Inc. - For personal non-commercial use only. All rights reserved.