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Haven't received game...
11-09-2009 10:21 PM by Mechazawa005. 3 replies.
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ericengler Posted: 11-09-2009 5:01 PM

I got matched up a week or so ago for a ps3 game.  The user confirmed shipped on Nov 3.  It is late Nov. 9.  I know Goozex provides automatic feedback after 14 days.  So what do I do if I never get the game?  How long should I wait before I take action etc.  I perused the FAQ's but couldn't find what to do if the game never ships.  The user provided a delivery confirmation # but apparently it is a # that states he shipped the package from his house.  So I guess it left his house but USPS has no record of it being processed or anything beyond that.  What to do?


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Leave negative for Game Not Received

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Goozex_Clan

You need to wait until the absolute last day before you drop negative feedback, it's only been 6 days, if the person shipped media mail, it could take up to 10-11 days.  So relax. If they dropped a dc number they probably sent it out and USPS haven't updated that item yet. It happens.

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elnino14:

You need to wait until the absolute last day before you drop negative feedback, it's only been 6 days, if the person shipped media mail, it could take up to 10-11 days.  So relax. If they dropped a dc number they probably sent it out and USPS haven't updated that item yet. It happens.

/\  This.

Your best bet: if you don't have the game in the mail tomorrow, send the seller a quick and polite PM on the status - should clear everything up.  Give it a little more time for a reply and/or game to arrive.  If you have not received the game by this weekend, leave Negative feedback to protect yourself.  If it turns out the game arrives a couple of days beyond that, you can always update the feedback to Positive.

Usually the earliest i'll leave a Negative is about 10-11 days from the date it was sent, considering the trade automatically closes at 15 days (for domestic trades).

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