Should I just take the neutral feedback?

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Should I just take the neutral feedback?

Forums » Goozex » Help & Support » Should I just take the neutral feedback?

Should I just take the neutral feedback?

11-04-2009 10:18 PM by Cheddar. 7 replies.

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This post has 2 verified answers | 7 Replies | 2 Followers

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Cheddar posted on 11-04-2009 8:24 PM

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So someone requested a game from me, and I accepted the trade.

I forgot about sending the game out for a week. I messaged the buyer and apologized, and shipped the game out. S/he got the game - November 3rd - like, thirteen days after the proposed shipping date - October 21st. Buyer requested just the disc, I sent the whole case/manual! In excellent condition, too. What a deal.

I know it was sort of dick to wait a week to ship out the game, but it happens, you know. Currently I'm disputing with the buyer over NEUTRAL feedback. The official argument was "insufficient postage" even though s/he got the game (just got it late). Fight the fight or accept that I didn't send the game out immediately?

Buyer, I didn't want to call your tag out, but feel free to post here and call me a douche and shit. I'm already slightly notorious on this site for the video stuff.

Cheers

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6,065 Posts

killmak replied on 11-04-2009 8:27 PM

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Verified by Maskim

Was there insufficient postage? If there wasnt fight it since sending late is annoying but not worthy of a neutral.

6,580 Posts

G-Nitro replied on 11-04-2009 8:27 PM

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Verified by eaglefan

Even though you were wrong in shipping late, if they are leaving a neutral for insufficient postage and it isn't true, than fight it. If they are using that as a way to penalize you for late shipping, escalate to Goozex. That is blatant feedback abuse.

Either way, they will have to prove to Goozex that there was insufficient postage and that they owed money

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6,065 Posts

killmak replied on 11-04-2009 8:27 PM

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Verified by Maskim

Was there insufficient postage? If there wasnt fight it since sending late is annoying but not worthy of a neutral.

6,580 Posts

G-Nitro replied on 11-04-2009 8:27 PM

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Verified by eaglefan

Either way, they will have to prove to Goozex that there was insufficient postage and that they owed money

57 Posts

Cheddar replied on 11-04-2009 8:32 PM

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Well, I used the Goozex postage system with delivery confirmation, so I know the game got there yesterday at 1 pm and there's no note of insufficient postage.

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G-Nitro replied on 11-04-2009 8:40 PM

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Suggested by eaglefan

i would dispute it and force the buyer to provide proof to Goozex

1,461 Posts

IrishFan replied on 11-04-2009 10:09 PM

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Cheddar:

Well, I used the Goozex postage system with delivery confirmation, so I know the game got there yesterday at 1 pm and there's no note of insufficient postage.

Fight it,don't let them get away with it. If you used the Goozex postal thing they offer,you should be covered by Goozex even if they was postage due. I am not sure how it works with that though as i have never used it.