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"New Trade Requests" Email Working?

 
 
"New Trade Requests" Email Working?
11-02-2009 8:22 AM by kane182. 10 replies.
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kane182 posted on 11-01-2009 11:08 AM

I've been matched to trade out 2 of my games in the last 3 days or so and have not gotten the auto-email I usually get when I am matched to send them out.  Is anyone else having this issue?

I'm just a little concerned about user's who rely on these emails for trades, if it is a widespread problem.  Luckily, I logon numerous times a day so I have not missed a trade yet.  I use Gmail for my email and normally get all my emails instantaneously, so I don't believe it is an email client issue.

Thanks for any help!

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Answered (Verified) zannabianca replied on 11-01-2009 6:58 PM
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Hi, thanks for the heads-up, and to Mafafu for the PM.

There was a glitch on the server that happened over the weekend, and it seems solved now. Unfortunately, many emails were kept on hold, and were sent all together this evening ... even if some may have related to trades already in timeout (26 hours ago or more). We are sorry for the inconvenience, and we are checking what caused the issue. Apparently, the recent Instant Match introduction created some side effects on the scheduled match process...

Anyway, here is the Murphy Law in its full application: all works fine, so the G-Team decides to take the weekend off. And what happens? Right when we are not here the system has a glitch!

zannabianca

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TenTonHammer23 replied on 11-01-2009 11:34 AM

I've had 5 trades as a buyer time out over the last day or so now so there might be a problem.  I'm guessing you obviously checked your junk mail folder though, right?

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kane182 replied on 11-01-2009 12:24 PM

Oh yeah, that was the first thing I checked.

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Bobster823 replied on 11-01-2009 12:37 PM

Same here. I had an offer matched with no email. I believe the points might have changed as well and I never got an email about that.

 

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MushroomSamba replied on 11-01-2009 12:49 PM

Confirmed.  They aren't working.  I got a match request with no email.

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mafafu replied on 11-01-2009 12:50 PM

I am PMing the g-team about this. Thanks for the heads-up everyone.

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kane182 replied on 11-01-2009 2:10 PM

Nice, the emails just came over.  Thanks for looking into this Maf.

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taintedzodiac replied on 11-01-2009 4:11 PM

Took 20 hours from match to me getting the email about it for my most recent offer. I saw the request when the buyer was nice enough to PM me threatening to leave negative feedback if I accepted the trade (apparently he wanted full package), but I did notice there wasn't an official email at the time.

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mhatter106 replied on 11-01-2009 5:10 PM

taintedzodiac:

Took 20 hours from match to me getting the email about it for my most recent offer. I saw the request when the buyer was nice enough to PM me threatening to leave negative feedback if I accepted the trade (apparently he wanted full package), but I did notice there wasn't an official email at the time.

 

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Answered (Verified) zannabianca replied on 11-01-2009 6:58 PM
Verified by FlashT3

Hi, thanks for the heads-up, and to Mafafu for the PM.

There was a glitch on the server that happened over the weekend, and it seems solved now. Unfortunately, many emails were kept on hold, and were sent all together this evening ... even if some may have related to trades already in timeout (26 hours ago or more). We are sorry for the inconvenience, and we are checking what caused the issue. Apparently, the recent Instant Match introduction created some side effects on the scheduled match process...

Anyway, here is the Murphy Law in its full application: all works fine, so the G-Team decides to take the weekend off. And what happens? Right when we are not here the system has a glitch!

zannabianca

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kane182 replied on 11-02-2009 8:22 AM

zannabianca:

Hi, thanks for the heads-up, and to Mafafu for the PM.

Glad to help out where I can.

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