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Not sure what happens now? Shipping issue..

 
 
Not sure what happens now? Shipping issue..
09-07-2010 10:55 PM by frothybroccoli. 4 replies.
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frothybroccoli posted on 09-07-2010 10:17 PM

Ok, im still somewhat new on here, so i thought i would ask some other opinions.  My first trade was a fairly high point value game, and i shipped it across the country with Delivery Confirmation.  it took some time to get there because of distance, but when i checked the tracking information today it said: 

 

- "Your item was undeliverable as addressed at 10:27 am on September 07, 2010 in  #### , ##  #####. It is being returned if appropriate information is available."

 

i shipped it with the printout of the address that goozex offers on here, so it has Goozex's address for the return address instead of my own.  so my question is, what happens now? does it get sent to Goozex, and then what do they do from there?  it mainly concerns me because it wasnt a typical sized item, so it cost quite a bit to ship.  thanks for any help

frothybroccoli

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Answered (Verified) Maskim replied on 09-07-2010 10:35 PM
Verified by Mechazawa005

It will be returned to goozex, and you'll eventually get your feedback/points for it.

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Answered (Verified) Mechazawa005 replied on 09-07-2010 10:48 PM
Verified by Maskim

Maskim:

It will be returned to goozex, and you'll eventually get your feedback/points for it.

To add to that: it takes some time to get kicked back to Goozex since USPS returns to sender by the slowest possible snail mail.

As Maskim said, you should be credited for the trade regardless.  You'll want to keep an eye on your account and e-mail in case the other trader reports negative feedback for not receiving the game.  If they do report negative, you'll need to click the option to dispute it and provide your side of the story - just state you printed off the shipping label, sent to the address the buyer had in the system and provide the delivery confirmation #.

This will probably take a little time to resolve, but as long as you stay on top of things, you will be 100% covered.

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Answered (Verified) Maskim replied on 09-07-2010 10:35 PM
Verified by Mechazawa005

It will be returned to goozex, and you'll eventually get your feedback/points for it.

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mrkekeru replied on 09-07-2010 10:39 PM

Goozex will take care of it from here, unless they screw it up catastrophically. If you get a negative, dispute it.

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Answered (Verified) Mechazawa005 replied on 09-07-2010 10:48 PM
Verified by Maskim

Maskim:

It will be returned to goozex, and you'll eventually get your feedback/points for it.

To add to that: it takes some time to get kicked back to Goozex since USPS returns to sender by the slowest possible snail mail.

As Maskim said, you should be credited for the trade regardless.  You'll want to keep an eye on your account and e-mail in case the other trader reports negative feedback for not receiving the game.  If they do report negative, you'll need to click the option to dispute it and provide your side of the story - just state you printed off the shipping label, sent to the address the buyer had in the system and provide the delivery confirmation #.

This will probably take a little time to resolve, but as long as you stay on top of things, you will be 100% covered.

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frothybroccoli replied on 09-07-2010 10:55 PM

Ok thanks for the help.  It was for over 1000 pts and cost just under $20 to ship, so i was hoping i wouldnt get screwed out of my points or anything.  if i have any problems or more questions, ill report back here.  thanks

frothybroccoli

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