I think my game I sent got lost in the mail?

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mafafu replied on 03-17-2010 6:56 PM

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You did offer a delivery confirmation which is good for you. It would also be helpful if you kept your receipt. If you purchased the postage through Goozex, you are covered as well.

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FredZeppelin replied on 03-17-2010 6:59 PM

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So should I just accept the feedback? Will I still keep my points?

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devrex replied on 03-17-2010 7:11 PM

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Do not accept the negative feedback, as you send the game and have DC. Dispute the negative feedback and in the dispute, put down information like the DC.

Goozex will investigate the dispute and refund the your points if it's valid.

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greekstallion replied on 03-17-2010 9:38 PM

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One question on what mafafu said.... Are you saying that if you ship the game with delivery confirmation, but not with a label purchased through goozex, that you are then responsible as a seller for lost mail and not covered?

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tranceFusion replied on 03-17-2010 10:16 PM

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If it is shown "stuck" at a sorting facility then you both keep your points.

the OP is saying "it never went anywhere" though.. does it even show as being accepted by the post office?

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StilesCrisis replied on 03-17-2010 10:17 PM

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This happened to me on Swaptree once. I bought DC but it never updated with anything for a month.

Eventually after about 4 weeks the buyer did get their disc. It must have fallen through the cracks somehow :|

Definitely dispute and explain the situation. You might end up losing your points but getting them back a few weeks down the road.

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spinal77 replied on 03-18-2010 9:47 AM

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There seems to be a lot of this going around lately: I sent it but it never got picked up on tracking and must be lost in the mail going around on here these days. Happened to me on the buyers end of one of my last transactions.

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batmania15 replied on 03-18-2010 9:58 AM

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**looks around and wonders why he's been getting so many games in his mailbox he didn't request**

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chrismtz replied on 03-18-2010 11:03 AM

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I just recently received a game (Bioshock) and the the tracking info says the status has not changed since the 12.

http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=9101148008600623366570

USPS Sux but its the best bang for the buck worldwide so kind of a catch 22.

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h4ck54w replied on 03-18-2010 11:13 AM

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greekstallion:

One question on what mafafu said.... Are you saying that if you ship the game with delivery confirmation, but not with a label purchased through goozex, that you are then responsible as a seller for lost mail and not covered?

mafafu is saying that if you got the label through Goozex then you don't need a receipt.

You are still covered if you don't use the Goozex label. you just need a little more proof than just the number.