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Dispute
01-20-2010 9:42 AM by Chooch. 5 replies.
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Answered (Verified) This post has 2 verified answers | 5 Replies | 3 Followers

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dye878 posted on 01-19-2010 8:04 PM | Locked

I've been disputing a game since Jan 1st. Goozex said if I still didn't received it by the 9th, then to send them an email again. The user now deleted their account and Goozex still hasn't replied to my email I sent the 9th. How long does it take for the Goozex team to reply to your email?

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Answered (Verified) kingofoldschool replied on 01-19-2010 10:40 PM | Locked
Verified by magiic

dye878:

mafafu:

I was flagging it while Robstein posted. Smile

Thank you. In case this happens again, how do I flag a thread? Thank you.

Stand outside with a white flag, they'll know what to do.

 

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Answered (Verified) Chooch replied on 01-20-2010 9:42 AM | Locked
Verified by Chooch

Hello dye878,

Thank you for posting!  We apologize for overlooking that while we were investigating the seller's correspondence.  We closed the dispute in your favor and provided you with a full refund.  You should also see email correspondence in your inbox shortly.  If you do not receive this correspondence, then we recommend checking your filter settings, and perhaps 'white listing' Goozex.  We apologize for any inconvenience this may have caused you. Geeked

Chooch

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Robstein replied on 01-19-2010 9:10 PM | Locked

These days, it'll probably take up to a month. Stick out tongue

 

Aaaaaanyway, I'd suggest PMing a mod and letting them know about the issue. Then they can forward it straight to Goozex (or flag this thread to get their attention). Or you can wait for a mod to wander in here and take the initiative themselves, which usually doesn't take very long either. Sadly, this seems to be the only way to get anything done in a timely manner nowadays.


ProTip: Check out www.crushfragdestroy.com for game-related news, reviews and more.

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mafafu replied on 01-19-2010 9:12 PM | Locked

I was flagging it while Robstein posted. Smile

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dye878 replied on 01-19-2010 10:27 PM | Locked

mafafu:

I was flagging it while Robstein posted. Smile

Thank you. In case this happens again, how do I flag a thread? Thank you.

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Answered (Verified) kingofoldschool replied on 01-19-2010 10:40 PM | Locked
Verified by magiic

dye878:

mafafu:

I was flagging it while Robstein posted. Smile

Thank you. In case this happens again, how do I flag a thread? Thank you.

Stand outside with a white flag, they'll know what to do.

 

Top 500 Contributor
140 Posts
Moderator
Answered (Verified) Chooch replied on 01-20-2010 9:42 AM | Locked
Verified by Chooch

Hello dye878,

Thank you for posting!  We apologize for overlooking that while we were investigating the seller's correspondence.  We closed the dispute in your favor and provided you with a full refund.  You should also see email correspondence in your inbox shortly.  If you do not receive this correspondence, then we recommend checking your filter settings, and perhaps 'white listing' Goozex.  We apologize for any inconvenience this may have caused you. Geeked

Chooch

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