Account disabled - who do I contact?

dolemite posted on 01-11-2010 7:40 PM | Locked

rated by 0 users

I didn't log in to my old account for several months as it was a particularly busy period of time. When I attempted to log back in, I was informed that my account was disabled and that I should "contact an administrator". After spending hours looking for the right email address, I politely emailed both help@goozex.com and account@goozex.com on 12/15/2009 and 12/20/2009 respectively in an attempt to re-enable my account. As far as I know, I have not done anything egregious in the months that I didn't log in, nor did I receive any emails about pending trades. I also had over 20 trade credits and around 500 points in the account.

I have not heard anything back till today. Should I be sending my request to a more appropriate email address? It's perplexing why contact emails are not readily available. I understand not wanting to get a deluge of emails with basic questions but there are situations where such a list would be extremely helpful.

Thanks in advance for any help.