Can't file Claim on Package without Insurance?

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Can't file Claim on Package without Insurance?

Forums » Goozex » Help & Support » Can't file Claim on Package without Insurance?

Can't file Claim on Package without Insurance?

11-05-2009 4:14 PM by acsguitar. 16 replies.

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acsguitar posted on 11-05-2009 1:27 PM

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Goozex has resolved this issue. Thanks guys! Sorry for being a pest!

OG POST

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So I'm invovled in a bit of mess right now. A game I was supposed to reiceve shows "Delivered" but to the wrong Zip code (It is in the same area as me). The game was supposed to show up on the 26th of October. It never did despite showing Delievered on the DC.

So I've been going back and forth with the Post Office/Post Office Supervisors/USPS Phone support etc...My Negative (which I had to leave in order to open a dispute before timing out) has been overturned (which I'm glad it is cause it's not the senders fault).

I go down to the USPS today as Goozex seemingly wants me to open a Claim with the post office. I have not recieved my points back so I figure I'm gonna get on this ASAP.

The Post Office says "No insurance means no claim." I asked if there is anything I can fill out to prove to Goozex that I'm trying to fight this/get my package. She told me to call USPS and file a Complaint.

Is this BS? Anyone have any insight? Can I really not file a Claim since there is no insurance? Anyways thanks for the help I'm pretty frustrated right now as I'm not someone who has 1000's of points and losing a 1000 points is a pretty big deal for me.

Gary Johnson For President 2012!

Filed under: usps is the devil

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Zenverse replied on 11-05-2009 4:08 PM

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That's unfortunate. I'd go with the Lost mail form if they will give it to you. I was in a similar situation where my package was delivered to the wrong town but same street address. I've actually had my mail go to this address a couple times and sometimes the owners let us know (especially when one of the pieces of mail was a credit card!!!). I had a big box get mailed to the same town again and I figured the same thing happened. This was an important package so I looked up the address for the other town in the phone book to get the phone number. No one answered, so I decided to drive to the house and see if it was there.

Sure enough, the package with all of my correct information was sitting on someone else's porch.