Search Forums
Navigation bar
Forum Shortcuts

Update: Points paid after confirmed ship

 
 
Update: Points paid after confirmed ship
12-14-2009 10:48 AM by bizarrorollins. 251 replies.
Page 1 of 17 (252 items) 1 2 3 4 5 Next > ... Last »

This post has 251 Replies | 18 Followers

Top 50 Contributor
Posts 2,965
BetaTestersModerator
Blackcoyote Posted: 11-02-2009 11:27 AM

Hey everyone,

We are making another update this week to an important part of the trading system.  In a few days you will no longer get points upfront after COMMITTING to a trade.  Instead, you will get points upfront if you have CONFIRMED SHIPMENT

We are doing this for two main reasons.  The first is to limit abuse of the points upfront and then canceling a trade issue that we have seen lately.  The second is that we want to promote good trading behavior.  Clicking on that confirmed shipment button tells the buyer and Goozex that you have actually shipped the game.  Please do not confirm shipment unless the game/movie is actually in the mail system.

Here's a breakdown of the two different payment scenarios:

Scenario 1: No Confirmed Shipment

  • Seller will not get points until the buyer provides positive or undisputed neutral feedback
  • Seller can initiate a trade cancel at any time (same as today)

Scenario 2: Confirm Shipment

  • If feedback score is greater than 20 and account is in good standing and the seller confirms shipment, then seller will receive points immediately
  • Seller can no longer initiate a trade cancel
  • If buyer leaves negative and the trade enters into a dispute process, then the seller or buyer may cancel the trade if that is the agreed best option

 

Checkout Goozex Top 10 RSS List Top 10 blackcoyote

Not Ranked
Posts 48

sounds good, not pts until confirmed shipped, i like.

Top 25 Contributor
Posts 5,411
BetaTestersGoozex AVGoozex_ClanGoozex-BuilderGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

I like the idea but this is easily bypassed by confirming shipment immediately. Seeing as it's nearly impossible to verify when someone physically shipped a game, I can't say this was a necessary or valuable move.

Goozex Forum Moderator

 

Top 10 Contributor
Posts 6,031
Goozex AVGoozex-MegaPoster

I like this idea alot....Although you could just confirm shipping right and get your points even if you didn't ship? Maybe make the user wait an hour before clicking CONFIRMED SHIPPED.

Top 50 Contributor
Posts 1,588
Goozex_ClanGoozex-MegaPoster

not a fan of this update.

Top 75 Contributor
Posts 1,319

An important addition to the rules already explained by Blackcoyote is that the customer service will no longer justify a seller that confirms shipped, and then when a negative feedback is disputed claims that he could not find the game (or other excuse) and request the negative to be reversed.

Once a trade is confirmed shipped, it will be considered as such. The seller checked that everything was ok, mailed the game to the buyer, and then confirmed it as shipped. There will be no coming back.

 

zannabianca

Top 25 Contributor
Posts 5,089
BetaTestersGoozex AVGoozex_ClanGoozex-BuilderGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozex

not sure if this has been implemented yet, (wording is ambiguous) but this is the type of thing that should be announced well in advance.

this still carries no weight in my opinion as no delivery confirmation number is needed to confirm shipment. this also should be sent out in an email to reach a larger number of members than those who read the forums or follow the twitter feed.

 

Top 75 Contributor
Posts 1,397
BetaTestersGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozex

I like the idea of this update. I think it might reduce the amount of scammers on here, that and more people will confirm when it is shipped out.

Although as others have pointed out it would be easy to get around by just clicking confirmed shipped.

I guess we shall see though.

DirtyHippie

Top 10 Contributor
Posts 6,031
Goozex AVGoozex-MegaPoster

Again why not make the user wait an hour to Hit Shipped? That way if they are a scammer they can't just rally off a bunch of games at once

Top 50 Contributor
Posts 1,686
BetaTestersGoozex-MegaPoster

Keep in mind, once you click "Confirm Shipped," you can't back out of the trade. Before, people could commit to shipping a game, collect the points, get a new request sent out to them, and then back out of their offer. Under the new rules, they won't be able to back out any more without going through the entire dispute resolution process.

I think it's a good change. If you want to click Confirm Shipped instantly and pick up your points, go for it, but at that point you're really committed to shipping it out. You can't confirm and then say "whoops I lost the disc" and expect no repercussions. You'll likely get a negative.

Top 25 Contributor
Posts 4,721
Goozex AVGoozex-GoozcastGoozex-MegaPosterGoozex-Veteran

devyanks90:

not sure if this has been implemented yet, (wording is ambiguous)

I can confirm that this has yet to be implemented, as I just accepted to trade something out a few minutes ago and received the points upon agreeing to ship it out (of course, I've yet to confirm shipment since I haven't shipped it yet, clearly).

Top 25 Contributor
Posts 5,966
Goozex AVGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

I wish they had to do nothing and everyone would be honest.  Sadly, that just doesn't happen ... so we have to get things like this.  All told, this is minor and should hopefully help somewhat.

-- Mike

Catch my stuff at GearDiary,com!

Top 75 Contributor
Posts 1,364
BetaTestersGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozex

I like the idea of this change and I agree that it will probably help.  It will atleast help any dispute in negative feedback. 

Thanks for updating us prior to the change as well, much appreciated.

Pm me your email addy for Lockerz invite have 9 left redemption coming soon

Top 10 Contributor
Posts 16,343
BetaTestersGoozex AVGoozex Power UserGoozex_ClanGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

txa1265:

I wish they had to do nothing and everyone would be honest.  Sadly, that just doesn't happen ... so we have to get things like this.  All told, this is minor and should hopefully help somewhat.

I completely agree and to be clear, I like the change.

Forum Moderator

Top 500 Contributor
Posts 226

I like this new change, although it still needs some teeth to be able to reprimand someone for clicking "confirmed" and still waiting 5-10 days to ship it out. Is it possible to now implement a rule to allow buyers to give a neutral if it's confirmed shipped put postmarked 2+days thereafter?

Previous | Next | RSS Page 1 of 17 (252 items) 1 2 3 4 5 Next > ... Last »
 
 
About Goozex
About
Contact us
Advertise
Supporters
Site areas
Games
Movies
Forums
Toolbox
API
Cards
Help and Support
How it works
FAQ
Help
What's new
Announcements
RSS
In the news
Updates

Copyright © 2006-2010 Goozex, Inc. - All rights reserved - Patent pending
Game db © 2006-10 Rovi, Inc. - For personal non-commercial use only. All rights reserved.