buyer claims disk does not work.

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I-Weapon-X replied on 10-12-2009 8:16 PM

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dispute the feedback if you think the game plays

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XboxTripp replied on 10-12-2009 10:27 PM

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sounds like the buyer is trying to scam u, dispute it.

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ELRONIN replied on 10-15-2009 5:54 PM

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Ok, i disputed it and now he has requested a cancel.  if i accept what will happen?

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chinezekid1 replied on 10-15-2009 6:03 PM

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if you accept he gets his points back and keeps the game

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mhatter106 replied on 10-15-2009 6:04 PM

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Dont accept.

Accepting the cancel will make it like the trade never happened.  But the fact is that you did pay postage and send the game to him. So he would still have the game and you wouldn't have any points to show for it.  You'll be back at the fornt of the lien to trad eit out agian, but you don't have the product anymore to send it out.

Escalate it to Goozex.  If the game really does work, they'll reverse the feedback to positive, and you'll get your points. 

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Reservoir Dog replied on 10-15-2009 6:25 PM

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I'm actually in a similar situation but am curious as to what I am supposed to do.  I got a game in the mail that didn't work, I gave negative feedback, and the seller accepted the feedback.  Do I still need to send the game into goozex hq?  Goozex lists the dispute as closed.

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kane182 replied on 10-16-2009 10:04 AM

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Reservoir Dog:

I'm actually in a similar situation but am curious as to what I am supposed to do.  I got a game in the mail that didn't work, I gave negative feedback, and the seller accepted the feedback.  Do I still need to send the game into goozex hq?  Goozex lists the dispute as closed.

Seller didn't dispute it, so you got  a free drink coaster out of it.  Just don't put it back into the system.

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ELRONIN replied on 10-16-2009 11:34 AM

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mhatter106:

Dont accept.

Accepting the cancel will make it like the trade never happened.  But the fact is that you did pay postage and send the game to him. So he would still have the game and you wouldn't have any points to show for it.  You'll be back at the fornt of the lien to trad eit out agian, but you don't have the product anymore to send it out.

Escalate it to Goozex.  If the game really does work, they'll reverse the feedback to positive, and you'll get your points. 

 

Well I SCREWED THAT ONE UP!!   

Im laughing about it a little inside because I would do something then post asking what i should have done. 

Now i know for next time, and I am only out a game i dont play,(im still very sure that it worked) and 100 points.  I would have been really mad had it been a more "expensive" game. 

THANK YOU EVERY ONE for your quick reply and for the painful but easy to learn lesson. 

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shak02 replied on 10-16-2009 12:14 PM

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Yeah, you really should have asked before you accepted the trade, hopefully things will work out better for you next time. If it was a scam, it was somewhat pointless since it was only 100 points (the equivalent of five dollars). 

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ELRONIN replied on 10-17-2009 11:25 AM

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shak02:

Yeah, you really should have asked before you accepted the trade, hopefully things will work out better for you next time. If it was a scam, it was somewhat pointless since it was only 100 points (the equivalent of five dollars). 

thats what im saying,  Im glad i learned this the cheap way.