genomyte: I went to Gamestop to buy a DS game for my son after spending months waiting on Goozex to no avail. I looked up the listing, found a store that had a 'new' copy. When I got there, I asked for the game. The jackass behing the counter gives me a store case with a "new' sticker on it, grabs the game from a drawer and attempts to charge me full price. When I told him I wanted a new copy, she said ' this is new' ... "No manual, no original artwork? You gotta be kidding right? " Wrong. I asked her to explain that logic, and she could not. I asked to speak to a manager, turn out she was it. I will never spend cash at this store. The only purpose it serves for me is to flip used titles. My cash is better spent eleswhere.
I went to Gamestop to buy a DS game for my son after spending months waiting on Goozex to no avail. I looked up the listing, found a store that had a 'new' copy.
When I got there, I asked for the game. The jackass behing the counter gives me a store case with a "new' sticker on it, grabs the game from a drawer and attempts to charge me full price. When I told him I wanted a new copy, she said ' this is new' ... "No manual, no original artwork? You gotta be kidding right? " Wrong. I asked her to explain that logic, and she could not. I asked to speak to a manager, turn out she was it.
I will never spend cash at this store. The only purpose it serves for me is to flip used titles. My cash is better spent eleswhere.
That's terrible. I brought a new game and it was scratch like hell. I should of ask to look at the disc...I wonder where can I buy those sticker they use for their 'new' opened games?
Many times those pre-order bonus are taken by the Manager and workers. I know the one at one of the stores by me does that. Same with all the promotional material and so forth.
I still shop at them on occasion. Like, I recently purchase a copy of Tales of the Abyss for 20$ at one. But outside of the occasional rare finds and sales. I don't go at all.
The EB Games in my town is pretty good, they have decent employees and that, but they do the opened-new-game thing. I noticed this when I went in and bought GoW3 on release day, but I didn't say anything. Honestly I don't really care as long as they aren't going to pull the "we don't accept returns unless they are still sealed" thing. That would be a serious burn, and I can understand how people would boycott stores over that. This store is across the parking lot from the local WallyMart though, so I think they are on their best behaviour all the time because there is another option 120 seconds away.
The main reason I stay away from them for used is the chain-wide pittance they give for trade-ins and the ridiculous $5 off for used games. I wanted to trade in Borderlands after I decided it wasn't for me after getting it for Xmas and they were going to give me $15 for it... I laughed, came home, and joined Goozex.
/cue happy ending music
When I bought BFBC2 the guy at the store took the same display case, looked for the game on a drawer placed it on the case and in the same bag was the paper with the VIP code. I was fine with it till I got home and found out the VIP code was ALREADY USED.
I was mad pissed, I mean the code wasn't in the display case so it couldn't have been anyone looking at it that stole it. I went back to the store and kept bitching about it but the dude refused to believe me so I said fine and left the game there knowing I was about to lose my money.
A while later I was sitting in the food court nearby the store and the store manager came out with my game and a $50 PSN card, apologized and said that he already knew what happened and was going to take action. I felt bad a week later when I went to the mall and saw the same dude that refused to believe me working as a clerk on a coffee shop.
zerito87:A while later I was sitting in the food court nearby the store and the store manager came out with my game and a $50 PSN card, apologized and said that he already knew what happened and was going to take action. I felt bad a week later when I went to the mall and saw the same dude that refused to believe me working as a clerk on a coffee shop.
He deserved to get fired. A 3rd key in my district got the boot for doing that with Green Day Rock Band+. That is theft and the clerk is lucky he got a job at a coffee shop.
Goozex Forum Moderator
I just love how Gamestop runs out of pre-order bonuses all the time and yet if you go on Ebay the day of a popular game launch, you will see sellers that have like 50-100 Gamestop pre-order bonus codes for sale.
Pathogenicity: I just love how Gamestop runs out of pre-order bonuses all the time and yet if you go on Ebay the day of a popular game launch, you will see sellers that have like 50-100 Gamestop pre-order bonus codes for sale.
Which is why Gamestop is offering most of their DLC pre-order bonuses on the receipt now.
And an important note for anyone who doesn't know this : excepting the bizarre, random reissues (tales of the abyss), if you order a used, last-gen game from their website, 9 times out of 10 you will receive A DAMAGED GAME - something shipped back to the warehouse for being scratched up. Obviously, this shouldn't be a big issue with disc-based media and the current state of buffing machines, except that, somehow a gigantic corporation who's entire well-being is based on video games, has the most god-awful disc buffing I've ever seen. I don't know if their "refurbishing department" consists of a dozen gorillas with disc doctors or not, but it certainly appears that way.
Pretty incredible.
catdaddy: And an important note for anyone who doesn't know this : excepting the bizarre, random reissues (tales of the abyss), if you order a used, last-gen game from their website, 9 times out of 10 you will receive A DAMAGED GAME - something shipped back to the warehouse for being scratched up. Obviously, this shouldn't be a big issue with disc-based media and the current state of buffing machines, except that, somehow a gigantic corporation who's entire well-being is based on video games, has the most god-awful disc buffing I've ever seen. I don't know if their "refurbishing department" consists of a dozen gorillas with disc doctors or not, but it certainly appears that way. Pretty incredible.
That happened to me...well, it was a deep-ass scratch, some voice-acting are missing. I stopped ordering used games from Gamestop.com/
I no longer have the link but if you have a problem with an associate or manager I believe there's a page where you can have a district manager from GS call you so you can explain everything (there's a text field for that on the page as well).
Anyway, I've had them lie to me about how many new 360s they had in stock (they were trying to sell me a used one). As I walked out of the store, after saying "no" to the used offer 5 times, they magically found a new 360. I've had similar experiences at every GS I've gone to. I told the district manager my story and had them call me, but I never returned the call. Simply because I figured they should know the story if they got my number and if not oh well... There really wasn't any more I could add nor could she do/offer anything that would want me to go into GS ever again. I learned my lesson, albeit the hard way. I have better alternatives anyway like a closer, locally owned used game shop and the numerous best buys/Meijers that are closer than GS.
Maskim: Doesn't explain why they didn't even know what it was, but gamestop removed the CE from their systems for preorders like sometime around early november. They were still available online to preorder, until they sold out, but they stopped taking preorders in stores when they were nearly sold out.
Doesn't explain why they didn't even know what it was, but gamestop removed the CE from their systems for preorders like sometime around early november. They were still available online to preorder, until they sold out, but they stopped taking preorders in stores when they were nearly sold out.
Guess that makes sense, but I ordered sometime late September. Don't remember exactly but I ordered well before the release date.
These are the issues that I wish the general public knew more about. It's just not fair for so many people to be screwed over by a big busines... oh wait, that happens everywhere. Yay America.
Since this is thread necromancy at work today, I will say that I do use gamestop for preorders again. The store in my city got a knowledgeable manager team, and I became friends with one of them actually. Now when I preorder, I go in a week early, talk to my friend, get my preorder items early so I don't miss out on it. Also, he actually knows what games are announced and when release dates are without having to look at a computer screen for 20 minutes like the average GS employee in this area.
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I have heard this before. It's stuff like this that's killing gamestop. If they let their employee's play the games and then sell them as new that defeats the purpose of selling a new game. Do they re seal them after? I wouldn't buy a game marked as new at gamestop if it wasn't sealed. (although I rareley shop there anyway, and when I do its only to buy a cheap used game) Gamestop must like to lose customers...
Tuneup 2011All About your Computer
I'm surprised it took this long for someone to crack down on Gamestop for this. I guess it really depends on how by the book the manager is, though. My manager from my Gamestop days didn't let us check out new games, not even the gutted ones. And if you didn't bring the used game back on the fourth day, well then you just bought yourself a game, son. He wasn't a complete hardass, though. One time, he actually let me check out the copy of Lunar Knights I preordered because we were getting paid that Friday and I'd be able to buy it. And you better believe he didn't let me forget it until that Friday.
Other Gamestops/EBs/Funcolands in the district got away with murder in regards to that. I remember going into some stores and seeing two or three gutted boxes of a single game on the "New" wall. I'm glad to see it possibly coming to an end.
KHBXeRo: I'm surprised it took this long for someone to crack down on Gamestop for this. I guess it really depends on how by the book the manager is, though. My manager from my Gamestop days didn't let us check out new games, not even the gutted ones. And if you didn't bring the used game back on the fourth day, well then you just bought yourself a game, son. He wasn't a complete hardass, though. One time, he actually let me check out the copy of Lunar Knights I preordered because we were getting paid that Friday and I'd be able to buy it. And you better believe he didn't let me forget it until that Friday. Other Gamestops/EBs/Funcolands in the district got away with murder in regards to that. I remember going into some stores and seeing two or three gutted boxes of a single game on the "New" wall. I'm glad to see it possibly coming to an end.
According to the rules employees are allowed to check out new games if they have pre-ordered them, if they have been out longer than 2 weeks (for non-PO), and if it is NOT the last copy. For a while stores were gutting upwards of 6 copies of new releases for the wall, as that is marketing called for - a system that has just recently been discontinued.