Search Forums
Navigation bar
Forum Shortcuts

Negative feedback, but the game was sent. What do I do?

 
 
Negative feedback, but the game was sent. What do I do?
05-16-2009 5:11 PM by BKC72. 11 replies.
Page 1 of 1 (12 items)

This post has 11 Replies | 3 Followers

Not Ranked
Posts 17
Ace of Sevens Posted: 06-16-2008 8:35 PM

I was supposed to send a game May 30th which I actually ended up sending June 9th.  The guy it was going to PMed me June 11th about how the U.S. postal system is slow as poop.  I live in Cedar Rapids, IA.  There were concerns about the river that day and Thursday, it completely overtook downtown where I work and I got shipped off to another town to work where I had to internet access until today.  I found I had been given negative feedback well before the 21 days ran out for not responding to the PM, which hadn't actually made it clear I was supposed to respond right away, not that I could have anyway.  I have a proof of mailing, but it's at work and I was told it could be a month before we can reenter the building.  What do I do?

Top 25 Contributor
Posts 5,336
BetaTestersGoozex_ClanGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

Why did you send the game out so late?  You were supposed to send out on the 30th, but didn't send the game out admittedly until the 9th.  That's a heck of a delay.  Did you PM the other user about this delay?  

The other user may have left negative feedback prior to the arrival of the game, especially in light of your late, late delivery date.   I would recommend sending a PM or email the other user asking them to send an email to feedback at goozex dot com advising them to reverse the feedback as they have rec'd the game.  This is a common procedure.  If that doesn't work, you gotta find some way of getting that D.C. number....and again email feedback. 

Goozex Forum Moderator 

Join the Folding@Home Goozex team: Team Goozex #80197 We're talking to you PS3 and PC users.

Top 500 Contributor
Posts 98

Lurknomore:

 

The other user may have left negative feedback prior to the arrival of the game, especially in light of your late, late delivery date.

umn... you cant do that...

Top 500 Contributor
Posts 98

Ace of Sevens:

I was supposed to send a game May 30th which I actually ended up sending June 9th.  The guy it was going to PMed me June 11th about how the U.S. postal system is slow as poop.  I live in Cedar Rapids, IA.  There were concerns about the river that day and Thursday, it completely overtook downtown where I work and I got shipped off to another town to work where I had to internet access until today.  I found I had been given negative feedback well before the 21 days ran out for not responding to the PM, which hadn't actually made it clear I was supposed to respond right away, not that I could have anyway.  I have a proof of mailing, but it's at work and I was told it could be a month before we can reenter the building.  What do I do?

you should send a message to goozex telling them just that. They might not refund you cause of  late shipping... but i dought it

Top 10 Contributor
Posts 13,690
BetaTestersGoozex_ClanGoozex-MegaPosterGoozex-ViralGoozex

CrAzY-SmG:

Lurknomore:

 

The other user may have left negative feedback prior to the arrival of the game, especially in light of your late, late delivery date.

umn... you cant do that...

Actually, you can.  In as soon as 7 days.

Top 75 Contributor
Posts 1,305
Goozex AVGoozex_ClanGoozex-MegaPoster

CrAzY-SmG:

Ace of Sevens:

I was supposed to send a game May 30th which I actually ended up sending June 9th.  The guy it was going to PMed me June 11th about how the U.S. postal system is slow as poop.  I live in Cedar Rapids, IA.  There were concerns about the river that day and Thursday, it completely overtook downtown where I work and I got shipped off to another town to work where I had to internet access until today.  I found I had been given negative feedback well before the 21 days ran out for not responding to the PM, which hadn't actually made it clear I was supposed to respond right away, not that I could have anyway.  I have a proof of mailing, but it's at work and I was told it could be a month before we can reenter the building.  What do I do?

you should send a message to goozex telling them just that. They might not refund you cause of  late shipping... but i dought it

 

How would one dought somthing?

But most likely you are going to have to wait to get feedback reversed until you can provide goozex with a Delivery Confirmation Number so they know it was shipped and if they see it arrived at the other users house they will reverse feedback but you really should have sent the game out much earlier than you did, as this would bother many users including myself..

Not Ranked
Posts 15

I'm wondering if this issue is still unresolved.

 FYI - Look at the date on the origional post - almost a year old.

Top 10 Contributor
Posts 11,578
BetaTestersGoozex AVGoozex_ClanGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

lessthanjizzle:
How would one dought somthing?

It's like doting on your child, just with more bread. Smile

Goozex Forum Moderator

Top 10 Contributor
Posts 16,343
BetaTestersGoozex AVGoozex Power UserGoozex_ClanGoozex-GoozcastGoozex-MegaPosterGoozex-VeteranGoozex-ViralGoozexModerator

CrAzY-SmG please don't give out incorrect information.  Definitely don't do it to revive a year old thread.

Forum Moderator

Top 75 Contributor
Posts 1,305
Goozex AVGoozex_ClanGoozex-MegaPoster

cheeznrice:

CrAzY-SmG please don't give out incorrect information.  Definitely don't do it to revive a year old thread.

 

Wow totally didn't look at the date...I am thinking he doesn't really need an answer anymore...

Top 150 Contributor
Posts 619

year old responses!!!

Not Ranked
Posts 15

Yeap, We pride ourself on customer service ... just give us time to get back to you   ..Snail

Previous | Next | RSS Page 1 of 1 (12 items)
 
 
About Goozex
About
Contact us
Advertise
Supporters
Site areas
Games
Movies
Forums
Toolbox
API
Cards
Help and Support
How it works
FAQ
Help
What's new
Announcements
RSS
In the news
Updates

Copyright © 2006-2010 Goozex, Inc. - All rights reserved - Patent pending
Game db © 2006-10 Rovi, Inc. - For personal non-commercial use only. All rights reserved.