Didn't receive games. How long before leaving negative feedback?

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silentshawn replied on 04-13-2008 2:24 PM

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You could go to the Post Office and ask them. Also, you may want to make sure your address is correct on you account, if you have a number or letter out of place it could cause some issues.  Did the sender hand write the address or use the label? Messy writing could cause a problem. Other then that, the Post Office may be able to help if there are other issues.

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mikehogl replied on 03-23-2009 3:03 PM

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I have a question about this as well.

My seller hasn't responded to any messages so I assume the game won't be coming.  But I'm worried about this 21 day auto default to positive response since the system won't let me leave negative feedback as I see the following:

I have NOT received the game
(You have 3 more days left before you can report this game not received)

So with the 21 days starting March 7th in my case (the day the user signed up Goozex, got matched to me and confirmed that he mailed the game), is my time window three days from now (March 26th) only two days (till March 28th) to leave negative feedback to get my points back?  It seems like this might hurt buyers who have been checking their mail for 19 days straight and are out of town for a weekend.

Thanks for your help on this, Mike

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Kameleon replied on 03-23-2009 3:10 PM

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mikehogl:

I have a question about this as well.

My seller hasn't responded to any messages so I assume the game won't be coming.  But I'm worried about this 21 day auto default to positive response since the system won't let me leave negative feedback as I see the following:

I have NOT received the game
(You have 3 more days left before you can report this game not received)

So with the 21 days starting March 7th in my case (the day the user signed up Goozex, got matched to me and confirmed that he mailed the game), is my time window three days from now (March 26th) only two days (till March 28th) to leave negative feedback to get my points back?  It seems like this might hurt buyers who have been checking their mail for 19 days straight and are out of town for a weekend.

Thanks for your help on this, Mike

In three days, that should be day 16. You will still have 4 more days to leave a negative. I suggest waiting until day 20 just in case it comes at the last minute.

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mikehogl replied on 03-23-2009 3:19 PM

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Thanks again kameleon for the quick response.  i thought this was a slightly different topic to what you responded to me before, so i found this other thread instead.

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Kameleon replied on 03-23-2009 3:25 PM

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mikehogl:

Thanks again kameleon for the quick response.  i thought this was a slightly different topic to what you responded to me before, so i found this other thread instead.

Guess I'm just everywhere ready to answer to anyone, whether I remember if I answered them or not.

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Imtiaz replied on 09-15-2009 5:53 PM

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Do you get an e-mail stating how many days you have left after a certain amount of days to leave feedback?  I'm just wondering because I am waiting for a couple of games, and would love to have a reminder in case I don't get the game to leave negative feedback. 

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nagal replied on 09-15-2009 6:16 PM

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Imtiaz:

Do you get an e-mail stating how many days you have left after a certain amount of days to leave feedback?  I'm just wondering because I am waiting for a couple of games, and would love to have a reminder in case I don't get the game to leave negative feedback. 

Yes you do Imtiaz.. one at 5 days out and an other one at even closer to the day, can't remember when.  Plus I think I remember right that it's 15 days from the date they marked it as shipped in the system.

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Imtiaz replied on 09-15-2009 6:22 PM

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Thank you very much.

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funinthesun replied on 10-31-2009 7:28 AM

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i reported negative feedback for a game i nevver recived and i still didn't get the points back

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I-Weapon-X replied on 10-31-2009 7:48 AM

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funinthesun:

i reported negative feedback for a game i nevver recived and i still didn't get the points back

the feedback is given a chance to be disputed, if it is, you go into the dispute resolution phase, if it isn't you will receive your points and token back 24-72 hours after finalized feedback