The Goozex Exchange (beta) is a new service from Goozex that allows members to spend their points and order new items from Goozex. Now you can trade your games and movies, earn points, and then put your points to good use and buy new items!

The service is in "beta" right now, meaning that we are still testing some of the features. While in this state, Goozex offers a limited selection of titles, and depending on demand for products may run it on a limited basis. We anticipate that the service will be extended to cover a larger selection of titles, and that is will be available on a more continuous basis in the future. The idea is to offer a venue where you can spend your hard-earned points for new games, in an easy and fast process.

The Goozex Exchange is available here: Goozex Exchange

or from any game page that is enabled for the service with the button: 

Terms and conditions

At the moment the service is provided on a limited basis.  Goozex reserves the right to suspend the service at any time, and does not guarantee that the service will be available in the future, or that the same products will be available in the future.

All orders are processed through trusted third party vendors and partners. The products ordered are shipped directly by our partners at the address the user has on file with Goozex at the time of purchase. You, the user, takes full responsibility in ensuring the address on file with Goozex is correct and current. Should the package be returned to Goozex for "invalid, unknown, or wrong address", Goozex reserves the right to charge the user account with the amount of points spent by you, the user, to purchase the product, plus shipping and handling fees.

New orders on the Exchange are processed by Goozex within 5 - 10 business days. The products are shipped by our fulfillment partners using standard mail. It may take up to 10 - 15 business days for a new order to be delivered. Goozex makes the best effort in offering products that are readily available by our fulfillment partners. However, Goozex cannot guarantee partners' delivery times, and Goozex has no control on our partners' supply: the product may be sold-out or have a waiting list at the time of purchase on the Goozex Exchange. In case the product cannot be shipped by our fulfillment partners within 30 days from purchase or is no longer available for sale, Goozex will refund the user with the amount of Goozex points spent and will cancel the order.

Under no circumstances (including special, indirect, incidental or consequential damages, or for a missing, lost, unavailable, sold-out, or wrong order) shall Goozex be liable to the user  for an amount greater than the Goozex points spent by the user on that order.  Whereas the product offers a warranty of any kind (for defects or other reasons), said warranty is offered by the original manufacturer or by the Goozex supplier through which the order is fulfilled. Under no circumstances shall Goozex be liable for any warranty claims or services on products sold through the Exchange.

Only select titles are supported in the Exchange. Supply is limited, and the Exchange may be terminated at any time without notice. Goozex may choose to limit the supply for each individual title, or for all titles at once, to a maximum number of orders.

Some eligibility criteria apply to the user account, including the following: must be in good standing, with a valid address on file with Goozex, with a positive transaction history, and with a feedback score higher than a minimum threshold. Each user may be limited to a maximum number of orders every month, and may be limited to order a maximum number of copies of each product. These restrictions are changed from time to time: you may check current restrictions in the FAQ page.

By participating to the program or requesting a product on the Exchange, you explicitly understand and accept these terms and conditions.

Forum discussion

Discuss the service and provide your feedback here: http://www.goozex.com/community/forums/t/51362.aspx?PageIndex=1